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Privacy Policy

Effective Date: April 29, 2025

Last Updated: August 3, 2026

1. Introduction

Welcome to Googitec (Googi Technologies). We respect your privacy and are committed to protecting the personal data of our website visitors, clients, and platform users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.googitec.com or utilize our digital services.

2. Information We Collect

We may collect and process the following categories of information:

  • Personal Identifiable Information (PII): Name, email address, phone number, physical address, company name, and job title when provided voluntarily via contact forms, service inquiries, or support tickets.

  • Technical & Usage Data: IP addresses, browser type, device information, operating system, referring URLs, pages viewed, and access timestamps collected automatically via web analytics.

  • Payment & Transaction Details: Information required to process service invoices and subscriptions (e.g., transaction IDs, billing address, and payment method details processed securely via integrated gateways like M-Pesa, Tigo Pesa, Visa, or Mastercard). Note: Googitec does not directly store sensitive credit card or banking PIN numbers on our servers.

  • Client Project Data: Technical credentials, backend logs, or organizational assets shared with us under Non-Disclosure Agreements (NDAs) for software development or cybersecurity audits.

3. How We Use Your Information

Googitec uses the collected data for the following operational and business purposes:

  • Service Delivery: To build, deploy, host, and maintain custom web, mobile, and cloud software applications requested by clients.

  • Cybersecurity & Support: To monitor platform infrastructure, perform system security audits, and resolve technical support tickets.

  • Communication: To respond to project inquiries, send service updates, issue invoices, and deliver administrative notices.

  • Analytics & Optimization: To evaluate website traffic performance, enhance UI/UX design, and improve overall digital operations.

  • Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect against fraudulent or illegal activity.

4. Data Protection & Cybersecurity Standards

As an IT and cybersecurity engineering firm, Googitec employs strict technical and organizational security controls to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Our security practices include:

  • End-to-end data encryption in transit (HTTPS/SSL) and at rest.

  • Strict role-based access control (RBAC) to client databases and sensitive files.

  • Continuous vulnerability scanning and infrastructure hardening.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only under the following limited circumstances:

  • Third-Party Service Providers: trusted infrastructure vendors (such as AWS, Azure, database hosting providers, and SMS/payment gateways) who assist us in operating our services under strict confidentiality agreements.

  • Legal Requirements: If required by law, legal processes, or government requests in accordance with applicable legislation.

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of Googitec assets, where client data may be transferred as a business asset.

6. Cookies & Tracking Technologies

Our website uses essential and analytics cookies to enhance browsing experiences and analyze web performance. You can manage or disable cookies through your web browser settings; however, disabling essential cookies may impact certain interactive features on our site.

7. Data Retention

We retain personal information and project data only for as long as necessary to fulfill the purposes outlined in this policy, satisfy contractual obligations, or comply with statutory record-keeping regulations. When data is no longer required, it is securely destroyed or anonymized.

8. Your Data Rights

Depending on your jurisdiction, you have the following rights regarding your data:

  • The right to request access to the personal data we hold about you.

  • The right to request correction of inaccurate or incomplete data.

  • The right to request the deletion or removal of your personal information (subject to ongoing contractual obligations).

  • The right to withdraw consent for direct marketing communications at any time.

9. Third-Party Websites

Our website may contain links to third-party platforms. Googitec is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Updates to This Privacy Policy

Googitec reserves the right to modify or update this Privacy Policy at any time. Any changes will be published directly on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions, concerns, or data requests regarding this Privacy Policy, please contact our data privacy team:

  • Company: Googi Technologies (Googitec)

  • Email: privacy@googitec.com / support@googitec.com

  • Phone: +255 766 944 005

  • Website: https://www.googitec.com